The International Arch of Europe
In 2011, Dr. Gais was chosen among the representatives of 116 countries to receive a World Award for quality and professionalism – International Arch of Europe, awarded by one of the most prominent organizations in the world – B.I.D. He was elected by an anonymous survey of the organization for his outstanding contribution in his field.
The assessment criteria are set out in the principle of Total Quality Management:
- Customer Satisfaction
- Strategies for communication
- Business impact
- Human Resources
- Continuing education and training
- Product Processes
- Financial result
- Awareness and analyses
The ceremony was broadcast in several languages from different world media. The front page of the official newsletter of B.I.D. for the Convention on international quality standards, Frankfurt 2011 is written: “This award is not only a personal recognition of Dr. Gais, but also shows Bulgaria’s success in the business world”.